Refund Policy

This Refund Policy explains when and how you can request a refund for products and services purchased from Scale Your Offers. We want you to feel confident in your purchase, and this page sets clear expectations for each type of product and service we offer.

1. Overview

Scale Your Offers is a trade name of Ads and Funnels L.L.C., a Florida limited liability company. Because we sell a mix of digital products and professional services, our refund terms depend on what you bought. Please review the section below that matches your purchase. When you complete a purchase, you agree to the terms on this page and to our Terms of Service.

2. Digital Products

Our digital products include books, guides, templates, and other downloadable or instantly accessible materials. Because you receive access to these products right away, sales are generally considered final once you access the material. If you are unhappy with a digital product, please contact us within 7 days of your purchase, and we will review your request and work with you toward a fair resolution.

3. Courses and Memberships

If you purchase a course, program, or membership, any refund window and terms are stated on the checkout page or in your enrollment agreement for that product. Where no specific window is stated, you may request a review within 7 days of purchase, provided you have not completed or downloaded a substantial portion of the materials.

4. Done-For-You Services and Coaching

For done-for-you services, consulting, and coaching, fees pay for the time, strategy, and work our team performs. Amounts tied to work already completed, along with any non-refundable deposits stated in your agreement, are not refundable. If you believe a portion of the agreed work was not delivered, please contact us so we can review the engagement and resolve it fairly.

5. Performance Guarantees

Some of our engagements carry a written performance guarantee, such as a set number of booked appointments inside a stated window, or a build delivered by a stated date. Where your agreement includes a guarantee, the terms of that guarantee control over this policy, including any refund it promises.

Every guarantee carries requirements you must meet for it to apply, and those requirements are written into your agreement. They typically include maintaining the agreed advertising budget, responding to leads within the agreed window, giving us the access we need, and approving work on schedule. If those requirements are not met, the guarantee does not apply and the terms in Section 4 govern instead.

6. Recurring Subscriptions

For subscriptions and recurring services, charges already billed for a current period are not refundable by default, and you can stop future charges by cancelling under our Cancellation Policy. Your access continues through the end of the period you already paid for. Where your agreement commits you to a minimum term, the terms of that agreement apply to the remaining balance.

7. Advertising Spend

Money you spend directly with advertising platforms such as Meta or Google belongs to those platforms, and we do not hold it or refund it. Refunds under this policy apply only to the fees you pay us for our work.

8. How to Request a Refund

To request a refund, email [email protected] with your name, the email you used at purchase, your order details, and the reason for your request. This helps us find your order quickly and respond with a decision.

9. How Refunds Are Issued

When we approve a refund, we issue it to your original payment method. Depending on your bank or card provider, it may take 5 to 10 business days for the funds to appear in your account after we process the refund.

10. Chargebacks

If you have a concern about a charge, please contact us first so we can help. Filing a chargeback without contacting us can delay the resolution, and we reserve the right to dispute chargebacks that fall outside the terms of this policy.

11. Contact Us

If you have any questions about this Refund Policy, please reach out using the details below.